Shipping Policy

Effective Date: 28 July 2026

At Indore Mirror Store, we strive to deliver your order safely and on time. Please read our shipping policy carefully before placing an order.

1. Order Processing

• Orders are typically processed within 2–3 business days after successful payment confirmation.

• Custom-made, oversized, or premium mirror orders may require 5–7 business days for manufacturing and dispatch.

• Orders are processed only on business days (Monday to Saturday), excluding public holidays.

2. Estimated Delivery Time

After dispatch, delivery generally takes 3–10 business days, depending on your location and courier availability.

Estimated delivery timelines are:

• Delhi & NCR: 5–7 business days

• Mumbai, Pune, Maharashtra & Chhattisgarh: 5–7 business days

• South India & Eastern India: 6–10 business days

• North India: 5–7 business days

• North-East India: 7–10 business days

Please note that delivery timelines are estimates only and may vary due to weather conditions, courier delays, remote locations, festivals, or other unforeseen circumstances. We recommend allowing an additional 2–3 business days during peak periods.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Any additional charges applicable for remote or difficult-to-service locations will be communicated before dispatch.

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation email and/or SMS containing your tracking number and courier details so you can monitor your shipment.

5. Multiple Shipments

Depending on product availability, order size, or packaging requirements, your order may be shipped in multiple packages. There will be no additional shipping charge for split shipments unless otherwise communicated.

6. Damaged Shipment

Please inspect the package immediately upon delivery.

If the package appears damaged, tampered with, or broken, kindly:

• Take clear photographs before opening the package.

• Record an unboxing video.

• Contact us within 24 hours of delivery.

Claims submitted without supporting photographs or an unboxing video may not be eligible for replacement.

7. Return Shipping

If a return request is approved, one of the following methods will apply:

Option 1 – Self Shipping

The customer may ship the product back to us using a reliable courier service. The customer is responsible for securely packing the item to prevent transit damage.

Option 2 – Courier Arranged by Indore Mirror Store

Where available, we may arrange pickup through our courier partner. Customers must ensure the product is securely packed before handover.

Approved return products must be dispatched within 7 days of return approval. Failure to do so may result in cancellation of the approved return request.

8. Cancellation Policy

• Standard orders may be cancelled before dispatch.

• Custom-made or made-to-order mirrors cannot be cancelled once production has begun.

• If a cancellation request is made after production starts, cancellation charges may apply depending on the stage of manufacturing.

• Orders cancelled after dispatch may be subject to shipping charges and applicable handling fees.

9. Urgent Deliveries

If you require urgent delivery, please contact us before placing your order.

Phone: +91 8850725871

Email: sheran.standard@gmail.com

Our team will check delivery feasibility and assist you accordingly.

10. Contact Us

For any shipping-related questions or assistance, please contact:

Indore Mirror Store

Address:
166-A, Tulsi Nagar Main Road, Near Kokilaben Hospital,
Indore, Madhya Pradesh – 452010, India

Phone: +91 8850725871

Email: sheran.standard@gmail.com

Business Hours: Monday – Sunday: 10:00 AM to 9:00 PM

11. Policy Updates

Indore Mirror Store reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon publication on this website.